« Serclet maintains standards of excellence through clear operational guidelines. These policies are designed to ensure a fair, transparent, and high-quality experience for all families. »
01 Registration confirmation and financial terms
Validation by payment
« Registration is considered officially confirmed and final only once full payment has been processed. »
Uniform rules
This requirement applies regardless of the payment method chosen, whether a lump sum or installment payments.
No place holds
Spots cannot be held pending payment.
The 'first paid, first served' principle applies to all registrations.
02 Class sizes and teaching quality
Deliberately limited groups
The organization deliberately restricts enrollment numbers to maintain small groups, fostering safety, focus, and superior teaching quality.
Personalized attention
Teachers provide individualized technique corrections and adapted pedagogy for each child. This approach is only possible by maintaining small class sizes.
Small
group = great attention
100%
individualized pedagogy
03 Communication, welcome, and back-to-session prep
Welcome package
Confirmed families receive a welcome email with all logistical information in the days leading up to the first session.
Complete information
- Detailed schedule and venue address
- List of required materials
- Dress code if applicable
- Access and parking instructions
Family responsibility
Families are asked to check their inbox (including spam folders) before the session begins.
04 Questions and contact
For any questions about registration terms, operational policies, or financial conditions, please contact administration by email.